Privacy Policy

Medical disclaimer

CoachedIn is a communication and tracking tool for use between a client and their independent fitness coach. It is not a medical device, and it does not provide medical advice, diagnosis, or treatment. Nutrition information, body measurements, workout logs, and any other health- or fitness-related data shown in the app are for tracking and communication purposes only.

Always consult a doctor, registered dietitian, or other qualified healthcare provider before making changes to your diet, exercise routine, or health regimen, and before making any decision based on information shown in this app. Never disregard professional medical advice or delay seeking it because of something you saw in CoachedIn.

Information we collect

Account information: name, email address, and role (coach or client).

Health and fitness information you or your coach enter: body measurements and energy ratings (weight, waist, chest, hip, arm, thigh), progress photos and short videos, workout logs (exercises, sets, reps, weight), and diet logs (meal names, calories, protein, carbs, fat, notes, and meal photos).

Program content: workout programs, either linked from your coach's Google Docs/Sheets or built directly in the app.

Billing information: for coaches, payment details are handled directly by Stripe -- CoachedIn does not store card numbers.

Device information: a push notification token, if you enable notifications.

Nutrition data sources

When you search for a food while logging a meal, CoachedIn queries the Canadian Nutrient File (Health Canada), the USDA FoodData Central database (U.S. Department of Agriculture, public domain), and the Open Food Facts database (a crowdsourced, open-data project). Nutrition values returned by these sources are provided as-is by their publishers. CoachedIn does not independently verify their accuracy and cannot guarantee they are complete, current, or error-free. Always use your own judgment, check packaging where available, and consult a healthcare professional for precise dietary guidance.

How we use your information

Your information is used solely to provide the coaching service: displaying your program, check-ins, workout logs, and diet logs to you and to your own linked coach or client, sending you the notifications you've opted into, and processing coach billing.

We do not sell your data, and we do not use your health or fitness information for advertising, marketing, or other data-mining purposes. A coach can see the health and fitness data logged by their own linked clients; a client cannot see other clients' data.

Data storage and security

Data is stored with Supabase and encrypted in transit and at rest. Access is restricted by row-level security so that only you and your linked coach or client can read your data.

Your choices

You can turn off individual notification types from within the app. You can delete your account and all of its data at any time from within the app: go to Settings and select "Delete my account." If you no longer have the app installed, contact us using the details below and we'll delete your account and data for you. To request a copy of your data, also contact us below.

If your coach deletes their account, you keep your own CoachedIn account and self-logged data, but you'll be notified that your account will be deleted in 3 days, since your coach's account has closed. You can sign in and save anything you want during that window.

Contact

Nechako Digital -- gurjinderjohal@nechakodigital.com